Getting the most from your Hoselink Reel
All the help you’ll need to locate, move, maintain and secure your Retractable Hose Reel
Michelle Di Micco
18 February 2019
Just purchased a Hoselink Retractable Hose Reel but not sure how to get the most out of it? No problem! Follow our simple tips and advice to maximise the potential of your new reel and keep it looking and working great for years to come.
Moving the Hose Reel between locations
Your Retractable Hose Reel comes with one Wall Bracket. If you have more than one tap and are planning to use the reel in two locations, i.e. between the front and back yard, you’ll need to purchase an Additional Wall Bracket & Tap Connector Set. This will allow you to easily disconnect from one tap, lift the Hose Reel and slot it into a bracket in a new location. Simply connect the Leader Hose to the tap and away you go.
Every Hose Reel has two conveniently located handles to make transportation easy - find one on top of the reel and one underneath. Please bear in mind that the longer the hose inside, the heavier it will be. You should also keep in mind the additional weight if the hose is filled with water.
The Retractable Hose Reels weigh as follows (without water):
15m Retractable Hose Reel – 9kg
20m Retractable Hose Reel – 9.45kg
25m Retractable Hose Reel – 12.55kg
30m Retractable Hose Reel – 13.95kg
25m Hi-Flow Retractable Hose Reel – 13.55kg
Can't mount your reel to a wall?
If you live in rented accommodation, haven't got a suitable place to wall-mount your Retractable Hose Reel or simply would prefer not to, then why not try one of our mounting alternatives? The Hoselink Retractable Hose Reel Mounting Post offers an excellent alternative to wall-mounting, able to be positioned anywhere in the garden that's close to a tap. The powder-coated metal post must be secured to the ground to take the weight of the reel, ideally using concrete. The hole in the top of the post holds the reel in place, allowing it swivel and follow you as you move around the yard.
Alternatively, the Fixed Ground Mount provides a stable bracket for your reel to sit in, allowing it to rotate as you move around the garden. This mount can be secured to surfaces such as pavers, decking or concrete using the hardware provided.
Locating the Hose Reel more than 2m from the tap
The 2m Leader Hose the Retractable Hose Reel is supplied with is used to connect the reel to the tap. If you need to install the Wall Bracket farther than 2m away from your tap, you’ll need to add an additional length of hose that has been fitted with Hoselink’s no-burst connectors. There are a couple of different options to do this.
You can use a length of 12mm (or 14mm if you have the Hi-Flow Reel) garden hose you already have and purchase a Hose Joiner Set. You will then need to fit the two Hose End Connectors included in this set to either end of the hose. Alternatively, you can purchase one of our pre-cut and fitted Leader Hose Extensions available in 1.5m or 5m lengths for both the standard Retractable Hose and the Hi-Flow Reel. Simple point and twist to fit one end to your existing Leader Hose and the other end can be twisted on to your Universal Tap Connector.
Protecting and caring for the outer casing
The plastic outer case of your Retractable Hose Reel is UV-stabilised; however, we have, in addition, created a range of Hose Reel Covers for extra protection against the sun and the elements. Available in three designs: Classic, Florida Palms and Birds of Paradise, a cover is particularly helpful if your Hose Reel is positioned in strong sunlight throughout the day. Covers can also help to brighten up your backyard with their eye-catching designs.
Occasionally we receive reports of wasps setting up house in the screw holes around the casing. This can leave behind a rusty-brown discharge, but don’t worry, this is not rust. Your Retractable Hose Reel will be supplied with a set of Hose Reel Plugs to block up these small openings. If you need spares, additional plugs can be purchased. A cover can also help to prevent this problem.
Keeping your hose and reel clean
You may find that the hose can drag dirt inside the casing when it retracts. We recommend periodic cleaning of the hose to ensure it continues to operate smoothly.
To do this, simply stand at the case and hold a wet cloth over the hose as it retracts. You can also use the sprayer end to wash the full length of the hose when it is fully extended. Just ensure you retract it back into the case when you've finished.
If the inside of the case becomes dirty, you can spray water into it. Any water will come out of a drainage hole at the bottom of the reel.
Security
If you are concerned about protecting your Hose Reel from would-be thieves, you can use our Padlock to secure it to the bracket. You may also consider disconnecting the spray gun from the hose and storing it safely away.
Alternatively, you can remove the unit from the bracket for storage in your garage or shed.
Ensuring the hose does not kink
This is easily done by always walking the hose out as far as it is needed, then locking it off. Never stand near the hose reel case and pull the hose out, allowing it to pool on the ground. If you do this, when you walk off it will behave like any other hose and a kink may form along its length.
As you move around the garden, it is a good idea to extend or retract the hose as you go to suit your position from the reel casing.
Always fully retract the hose when you finish watering, walking it back in to prevent damage to the hose and kinking. Do not let it go when retracting as this can cause significant damage to the reel.
For more tips, tricks and troubleshooting help, visit www.hoselink.com.au/help/how-to-videos.
Comments (19)
Buy more hose reels
Christmas approaching & building a new home. I decided to buy a Hoselink for myself as a Christmas present but, keeping it in the box until the house is completed. Building the new home I decided to purchase a cheap model (not Hoselink) on Ebay to use during construction particularly for tradies who are pretty heavy handed and grab the hose on site and proceed to ruin it. The son-law noticed two hose reals in the lounge room leading up to Christmas, and I proceeded to tell him that the Hoselink was mine. As he had been talking about wanting a replacement hose reel, he jumped to the conclusion that the cheaper version was going to be his Christmas present. He was more than pleasantly surprised to find, on Christmas day that he too got a Hoselink - unbeknown to him, I had purchased a second reel for him. Both of us are over the moon with the quality of the Hoselink product.Peter Sherman, 3 February 2015
Your courteous and efficient staff
Tuesday, 3 February, 2015. Hello Mr. Kierath, Yesterday, my wife telephoned your establishment to inquire where it was to be found so we could visit there today. We are already on you're-mailing list and have been using your excellent products for a few years now. The call was taken by Jennifer who could not have been more friendly, welcoming and helpful. Today, we arrived at your establishment and blundered into the warehouse where a young man and a young lady, escorted us to the showroom door. We did not learn their names, but their welcome and courteous assistance was so friendly, it was like having a relative in the business. Once inside the showroom, we were greeted in the same manner by a young lady, whose name, I regret not asking. This lady was so friendly,helpful and knowledgeable in answering our questions and filling our order, we departed very satisfied customers but also delighted to have had such a pleasant experience. We owed it to these great young people to let you know how marvelous they all were .Harold Langford, 3 February 2015
Top quality.
Never buy any other brand, this is definitely the best hose reel around. Many thanks.trevor pigdon, 3 February 2015
Excellent After-Service
I have purchased 2 retractable Hoselinks and several fittings and sprayer attachments and have been very happy with all of them. When I had difficulty with leaks on a connecter, I contacted Hose-Link and they promptly sent me a replacement. I have been very impressed and happy with every contact I have had with Hoselink. I believe that they have an excellent understanding of Customer Service and I recommend them to all my friends.Barbara McLain-Henderson, 3 February 2015
How do you find your Hoselink
Family members and Friends often ask "How do you find your Hoselink" to which I give them a personal demonstration along with one of your old catalogues and suggest they should now go out and purchase what products they require. They have all purchased your products and they too have done exactly what I have stated above The service your company offers it's customers is of a very high standard including the afters sales service I don't hesitate from recommending your products to anyone Congratulations!Ian, 3 February 2015
